Creative Recipes to Help Restaurants this Winter

Creative Recipes to Help Restaurants this Winter

 

Restaurants made adjustments to reopen this summer. Now, they need to reinvent themselves.

So far, restaurants with outdoor spaces have been able to cope. With winter looming, the flexibility of their operations is being tested like never before. A myriad of solutions is being proposed to protect restaurants from financial disaster. Some involve technology or “remodels” of outdoor spaces, and others promote a completely new strategy with additional service lines. Many restaurateurs wonder how much they will need to invest to keep going and whether it is even worth it.

 


Video Spotlight: Serious Challenges for Restaurant Owners


This post is based on The Washington Post article, Outdoor Dining Has Helped Restaurants Avoid Disaster. But Winter Is Coming, by T. Carman, September 28, 2020, and the YouTube video, Winter Is Coming: Restaurant Owners Worry About Business Impact, by The Wall Street Journal, September 24, 2020. Image source: hatchapong / 123RF.

Discussion Questions:

1. What can restaurateurs do to make their indoor and outdoor spaces safe during the winter months? What is the downside of these investments?

Guidance: Solutions for outdoor spaces include: outdoor heaters, private dining pods, heated tents (some with sliding walls), and Continue reading

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Look, Up in the Sky – It’s a Car!

Look, Up in the Sky – It’s a Car!

September 19, 2020

Flying cars by 2023?  That is the hope of Japan’s SkyDrive project which just conducted Japan’s very first manned flight of an “eVTOL,” or electric vertical takeoff and landing vehicle.

The aircraft, dubbed the “SD-03” is the world’s smallest eVTOL developed to date, requiring the same amount of space as two parked cars.  Originally funded by big name companies like Toyota, Panasonic, and Bandai Namco, a video-game developer, SkyDrive just received fresh funds from other groups, including the Development Bank of Japan.

Over 100 flying car projects are in the works worldwide, but very few have gotten off the ground with a person inside.  SkyDrive’s recent test at Japan’s Toyota Test Field lasted about four minutes and flew a few feet off the ground.


Video Spotlight: 


This post is based on the Fox Business article, Japanese flying car company conducts successful test flight, by Greg Norman, August 28, 2020; the CNN article Japanese company successfully tests a manned flying car for the first time, by Lauren M. Johnson, September 1, 2020; and the YouTube video in the Spotlight. Image source: Chesky/Shutterstock

Discussion Continue reading

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DoorDash Delivers: Groceries

DoorDash Delivers: Groceries

August 31, 2020

DoorDash is providing on-demand grocery delivery with its DashPass service.

Customers can place orders with participating grocery retailers and have their orders delivered within an hour. The DashPass service is an end-to-end online grocery solution including ordering, fulfillment, and delivery, extending its meal delivery and last-mile delivery services.


Video Spotlight: How to Get Groceries Delivered DoorDash, 7-Eleven, Target, CVS Delivering  (Apr 2, 2019, News Today)


This post is based on the Supermarket News article, DoorDash makes foray into on-demand grocery delivery, by Russell Redman, August 20, 2020, and the YouTube video in the Spotlight. Image source: Shutterstock / Maria Sbytova

Discussion Questions:

1.   What are the implications of DoorDash’s DashPass service for operations management?

Guidance: DoorDash’s DashPass is an end-to-end grocery solution including ordering, fulfillment and delivery.  As such, DoorDash will need to expand its suppliers to grocery retailers and adapt its operation to include online ordering and fulfillment.

2. Comment on DoorDash’s DashPass service from a service design perspective.

Guidance: From a service design perspective, DoorDash’s DashPass is an expansion of its meal and last-mile delivery services to on-demand grocery ordering and fulfillment services.  It is a service design Continue reading

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