The sudden return of US citizens and permanent residents created havoc at the major airports.
The coronavirus outbreak prompted the US government to urge its citizens sojourning in Europe to come back before travel restrictions came into effect. The ultimatum caused unusually large numbers of travelers to crowd airports that were unprepared and thus understaffed for this surge. As a result, travelers had to wait in long lines before medical screening and immigration, thereby breaking all rules of safe distancing during a pandemic.
Video Spotlight: Exasperatingly long wait lines at DFW
This post is based on the npr.org article, Travelers Greeted with Hours-Long Airport Lines as Coronavirus Screenings Begin, by B. Allyn, March 15, 2020, and the YouTube video, Travelers Frustrated after New Coronavirus Screening Procedure Causes Hours-Long Wait at DFW Airport, by WFAA, March 14, 2020. Image source: Andrew Bret Wallis/Getty Images.
1. What are the factors that contributed to long lines?
Guidance: Wait lines are caused by insufficient capacity to meet demand as well as variability in arrivals and service. In this instance, the sudden surge in arrivals was unexpected and so was the additional time for medical screening. Longer and more Continue reading