It’s your OM in the News roundup! Follow the links to recent posts from our faculty contributors, including videos and thoughtful questions for class discussion. This edition is bursting at the seams with discussions of quality management, quality control, technology trends, and how to increase productivity in the service sector.

Poaching Constrains Supply of Elvers
The supply chain of baby eels, called elvers, is facing tighter controls from Elver Fishery in Maine to Eel Dish in Japan. Read more…

Cost of Quality for Nike
Nike drew negative publicity when its sneaker fell apart during a college basketball game. Read more…

Nutella Spreads the Word About Quality
A quality defect was detected in samples of Nutella spread and Kinder Bueno candy bars that led to a shut down of the Nutella factory in Normandy, France. Read more…

Stable Workforce Scheduling Can Improve Worker Health and Performance
Staffing in the service industry often employs a Just-In-Time (JIT) approach: wait to the last minute to call in employees. How does that affect workers? Read more…

Synthetic Milk Could Replace Milk
Perfect Day Foods plans to produce a synthetic, plant-based milk that the company claim tastes more like milk than real milk. Read more… Continue reading →